Ronald Reagan, the 40th president of the United States, was dubbed ‘The Great Communicator’ during his tenure for a potent ability to use storytelling, word pictures and empathy to bring Americans along with his policy choices. He acknowledged that he…

As the COVID-19 pandemic continues to impact our lives, the communications challenges for leaders have evolved away from crisis management toward perseverance and accommodation. At a time that people are craving certainty and clarity, leaders cannot honestly deliver those. While…