Crisis Communications + Issues Management

My father-in-law turned 99 last month. He marked the day with his first-ever video call, a Zoom celebration with 15 family members spread over three time zones. Within minutes, he’d adjusted to the unfamiliar technology and enthusiastically resumed his patriarch role, this time as the central image in our new Brady Bunch-style family motif. It’s…

So, in the age of COVID-19 and working from home, you have lined up a digital interview… now what? As we’ve adjusted to life in quarantine, we’ve seen almost all interactions go digital. Happy hours, hangouts, work meetings and more, which were once done in conference rooms or over lunch, are now done via Zoom…

This coronavirus experience is giving each of us the opportunity to rethink our connections to others.  Let’s commit to come out of the experience with a renewed understanding of our shared fate.  I’m still going to the grocery store: I live in a small community without an extensive ecosystem of deliveries. And though I am…

As days and weeks go by, the “new normal” is starting to feel less “new” and more “normal.” Although, that didn’t come without the expected highs and lows of adjusting to this unprecedented life. Some of these new changes can be found in how families are operating while spending time, almost exclusively, at home. With…

When this whole “work from home” thing was first implemented in March, I knew it would have its challenges, but I also had grand visions of what it would be like: “think of all the time I’ll save not getting ready for or driving to work! With no options for scheduling in-person meetings or social…

Recalling an idiom that clearly signals my age (OK, Boomer), I awoke suddenly this morning with the thought: “the cavalry is NOT coming.” It was a deeply foreboding recognition that one of the foundational notions of my experience as an American has been shattered. I will get over it—and we will get through this, but…

Here are some tips and tricks to success and well-being as you work from home. During the pandemic, home has become our sanctuary for work, downtime, exercise, social interaction and everything in between. During these unprecedented times, it’s crucial to take a step back, breathe and take a temperature check of your well-being. Across #TeamTunheim…

On April 10, 45 leading economists said a recession has begun. Further, the group polled by the National Association for Business Economics said the U.S. is likely to remain in recession through the first half of this year. The expectation of being in a significant downturn begs the question how best to navigate the next…

I’ve learned through decades of working at the intersection of business and government that there is nothing valued more than predictability as those two sectors co-exist. It is worth focusing at this extraordinary time in our lives on alignment about the importance of predictability, even from two politicians as diametrically opposed on most things as…

As Stanford economist Paul Romer once wisely observed, ‘a crisis is a terrible thing to waste.’ And it will be fascinating to monitor which industries – and competitors in those sectors – lean into the pressures created by the coronavirus pandemic and emerge more efficient, more essential, or both. As the increased pace of change…