Crisis Communications + Issues Management

Full disclosure, I made up the term ‘versatility score,’ but I’m thinking one will be invented soon. As we all move into the next phase of life in a pandemic, we’re not doing anything the way we used to do it, and it doesn’t seem that we will be ‘going back to normal’ – ever.…

In my last post, I attempted to help organizational leaders prepare for the annual planning work to be done in the weeks ahead – even in the midst of such uncertainty and disruption. Today, I’m thinking about employees at every level, and wondering how prepared we are for the consequences of the upcoming election –…

Ok, folks, it is time for some unprecedented thinking about these unprecedented times we are living through. Labor Day is just around the corner and our colleagues – all of our colleagues – are experiencing levels of anxiety that will impact everything: their personal lives, their workplace performance, their community engagement…and their long-term outlook. As…

The co-existence of the centennial anniversary of passage of the 19th Amendment to the U.S. Constitution with the continuing calls for the dismantling of systemic racism creates a new level of consciousness for me about how long the arc of progress is toward equality of people in this country. I truly believe the ultimate destination…

I will warn you that this column is inspired by some pretty raw and personal feelings – I’ve had an unsettling few days. But I believe my experience is reflective of many others’, so here’s hoping that it reveals learnings for leadership communication that can serve us all. As we move through the sixth month…